FAQs

Frequently Asked Questions

What insurance do I need?
How do I know if I’m getting the best weekly rent?
How do you review maintenance quotes?
What happens if the tenant doesn’t pay their rent?
What happens if the tenant breaches the agreement?
Should I allow pets?
How do I pay my rent?
When do I need to pay my rent?
What happens if I can’t pay my rent?
What do I do when something needs to be repaired?
What do I do if emergency repairs are needed?
What issues are covered under emergency repairs?
If I arrange after-hours repairs myself, can I get reimbursed?
Can I claim for damage to my furniture through the landlord’s insurance?
I’ve locked my keys inside the house. Do you have a spare set?
I’ve lost my keys, what should I do?
Why do you conduct inspections?
Do I need to be present for the inspection?
What could get me listed on the default tenancy database?
How much notice do I need to provide if I want to leave the property?
What do I need to do at the end of the lease if I vacate?
Will I get my bond back?
What happens if we don’t agree on the bond refund amount?

Talk to one of our experienced team members and find out how we can help take care of your property.

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